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U.S. National AIDS Hotlines & Resources


National HIV/AIDS Hotlines

  • AIDS in Prison Project's Hotline:
    1-718-378-7022 (English and Spanish)
    Hours: Tuesday, Wednesday, Thursday 3:00 pm to 8:00 pm (Eastern Time)
    HIV/AIDS hotline for prisoners. All collect calls accepted.

  • AIDS Treatment Data Network:
    1-800-734-7104
    International: 1-212-260-8868
    Fax: 1-212-260-8869
    Hours: Monday through Friday 9:00 am to 5:00 pm (Eastern Time)

  • AIDSinfo:
    1-800-HIV-0440 (1-800-448-0440)
    TTY: 1-888-480-3739
    Outside U.S.: 1-301-315-2816
    Fax: 1-301-315-2818
    Hours: Monday through Friday 12:00 pm to 5:00 pm (Eastern Time)
    Chat room: available in English and Spanish, 12:00 pm to 4:00 pm, Monday through Friday (Eastern Time)
    E-mail: ContactUs@aidsinfo.nih.gov
    Offers information on HIV treatment and research, customized clinical trial searches, and referrals to a host of other useful, government-approved resources. Health information specialists can confidentially answer questions in both English and Spanish.

  • American Social Health Association's Sexually Transmitted Diseases (STD) Hotline:
    English: 1-919-361-8488
    Hours: Monday through Friday, 9:00 am to 8:00 pm (Eastern time)
    Provides anonymous, confidential information on sexually transmitted diseases (STDs) and how to prevent them. Also, provides referrals to clinical and other services.

  • The Americans With Disabilities Act Information and Assistance Hotline:
    1-800-514-0301
    TTY: 1-800-514-0383
    International: 1-202-541-0301
    Hours: Monday through Thursday 12:30 pm to 5:30 pm (Eastern Time)

  • CDC Business and Labor Resource Service:
    1-877-242-9760
    TTY: 1-800-243-7012
    International: 1-301-562-1098
    Fax: 1-888-282-7681
    International Fax: 1-301-562-1050
    Hours: Monday through Friday 9:00 am to 6:00 pm (Eastern Time)
    E-mail: info@hivatwork.org
    In English, en Español.

  • The Centers for Disease Control and Prevention (CDC) National AIDS Clearinghouse (Information and publication orders):
    1-800-458-5231
    TTY: 1-800-243-1098
    International: 1-404-679-3860
    International TTY: 1-301-588-1586
    Hours: Monday through Friday 9:00 am to 6:00 pm (Eastern Time)

  • Childhelp USA® National Child Abuse Hotline:
    1-800-4-A-CHILD® (1-800-422-4453)
    Hours: 24 hours a day, 7 days a week
    Serving the United States, Canada, U.S. Virgin Islands, Puerto Rico, and Guam. Offers three-way calling and communication in 140 languages.

  • The Gay and Lesbian National Hotline:
    1-888-THE-GLNH (1-888-843-4564)
    Hours: Monday through Friday 4:00 pm to 12:00 am; Saturday 12:00 noon to 5:00 pm (Eastern Time)
    E-mail: glnh@glnh.org
    A non-profit organization which provides nationwide toll-free peer-counseling, information, and referrals.

  • GMHC AIDS Hotline:
    1-800-AIDS-NYC (1-800-243-7692)
    TTY: 1-212-645-7470
    International: 1-212-807-6655
    Hours: Monday through Friday 10:00 am to 9:00 pm (Eastern Time); Saturday, 12:00 to 3:00 pm
    E-mail: hotline@gmhc.org
    General AIDS hotline for those worried that they may be infected, or people trying to access New York City AIDS resources.

  • Hemophilia AIDS Network/National Hemophilia Foundation:
    1-800-424-2634
    International: 1-212-328-3700
    Hours: Monday through Friday 9:00 am to 5:00 pm (Eastern Time)

  • HIPS Hotline:
    1-800-676-HIPS (1-800-676-4477)
    Hours: 24 hours a day, 7 days a week
    Harm reduction oriented health information for sex workers and their families.

  • HIV Health InfoLine (From Project Inform):
    1-866-HIV-INFO (1-866-448-4636)
    Hours: Monday through Friday 10:00 am to 4:00 pm (Pacific Time)
    Non-judgmental volunteer operators listen to callers, share their own stories and provide calm, clear and encouraging information about HIV disease and its care. They draw on a wealth of real-life experience in helping people navigate health care obstacles and talk to doctors about their concerns. English and Spanish speakers available.

  • National AIDS Hotline:
    1-800-CDC-INFO (1-800-232-4636)
    TTY: 1-888-232-6348
    Hours: 24 hours a day, 7 days a week
    E-mail: cdcinfo@cdc.gov
    In English, en Español.

  • National Domestic Violence Hotline:
    1-800-799-7233
    TTY: 1-800-787-3224
    Hours: 24 hours a day, 7 days a week

  • National Herpes Hotline:
    1-919-361-8488 Hours: Monday through Friday 9:00 am to 6:00 pm (Eastern Time)

  • National Native American AIDS Prevention Center:
    1-720-382-2244
    Fax: 1-720-382-2248
    Automated fax information: 1-800-283-6880
    Hours: Monday through Friday 9:00 am to 5:00 pm (Eastern Time)
    E-mail: information@nnaapc.org

  • National Patient Travel Center
    1-800-296-1217
    Free information and referral for those who must move themselves or loved ones to distant locations for specialized treatment or recovery, and for health care professionals who must find the most cost-effective way to move patients long distances.

  • National Prevention Information Network:
    1-800-458-5231 (English and Spanish)
    TTY/TDD: 1-800-243-7012
    International: 1-301-562-1098
    Hours: Monday through Friday 9:00 am to 6:00 pm (Eastern Time)
    A national service for free educational materials about HIV, TB and other sexually transmitted diseases.

  • National Runaway Switchboard:
    1-800-621-4000 or 1-800-RUNAWAY (1-800-786-2929)
    TDD: 1-800-621-0394
    Hours: 24 hours a day, 7 days a week
    Crisis line for teenagers.

  • National STI Resource Center Hotline
    1-919-361-8488
    Hours: Monday through Friday 9:00 am to 8:00 pm (Eastern Time)
    Provides anonymous, confidential information on sexually transmitted diseases (STDs) and how to prevent them. Also, provides referrals to clinical and other services.

  • Women Alive:
    1-800-554-4876
    International: 1-323-965-1564
    Hours: Monday through Friday 11:00 am to 6:00 pm (Pacific Time)
    A national hotline staffed by HIV-positive women. Geared for HIV-positive women who would like peer support or treatment information. Spanish speaking operators are available.

  • Other National HIV/AIDS-Related Organizations

  • Rape Abuse and Incest National Network:
    1-800-656-Hope
    TTY: 1-800-810-7440
    Hours: 24 hours a day, 7 days a week

  • The Samaritans Suicide Prevention Hotline:
    1-212-673-3000
    Hours: 24 hours a day, 7 days a week
    Suicide crisis hotline.

  • Suicide Hotline:
    1-800-SUICIDE (1-800-784-2433)
    Hours: 24 hours a day, 7 days a week


Help for Addiction

  • AL ANON (and ALATEEN for younger members):
    1-800-4AL-ANON (1-888-425-2666), in Canada and the USA
    Hours: Monday through Friday 8:00 am to 6:00 pm (Eastern Time)
    A worldwide organization offering a self-help recovery program for families and friends of alcoholics whether or not the alcoholic seeks help or even recognizes the existence of a drinking problem.

  • Cocaine Anonymous:
    National referral line: 1-800-347-8998
    A referral service for updated information only, for local hotlines, click here.

  • Narcotics Anonymous: 1-818-773-9999
    Hours: Monday through Friday 8:00 am to 5:00 pm (Pacific Time)
    For local and international helplines, click here.

  • Pride Institute:
    1-800-547-7433
    Hours: 24 hours a day, 7 days a week
    Chemical dependency/mental health referral and information hotline geared for the gay, lesbian, bisexual and transgender communities.

  • Sex Addicts Anonymous
    1-800-477-8191
    Hours: Monday through Friday 11:00 am to 7:00 pm (Eastern Time)
    Click here to find a meeting near you.

  • Sexual Compulsives Anonymous
    1-800-977-HEAL


U.S. Resource Guide


  
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