ADA Information Services

This list contains the telephone numbers and Internet addresses of federal agencies and other organizations that provide information about the Americans with Disabilities Act (ADA) and informal guidance in understanding and complying with different provisions of the ADA.

Department of Justice offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.

• ADA Information Line for publications, questions, and referrals:
  800-514-0301 (voice); 800-514-0383 (TTY)
  
• Internet address (ADA Home Page):
  www.ada.gov or www.usdoj.gov/crt/ada/adahom1.htm

Equal Employment Opportunity Commission offers technical assistance on the ADA provisions applying to employment; also provides information on how to file ADA complaints.

• Employment -- questions:
  800-669-4000 (voice); 800-669-6820 (TTY)
• Employment -- publications:
  800-669-3362 (voice); 800-800-3302 (TTY)
  
• Internet address:
  www.eeoc.gov

Department of Transportation, Federal Transit Administration

• ADA Assistance Line for regulations and complaints:
  888-446-4511 (voice); TTY: use relay service
• Internet address:
  www.fta.dot.gov/office/civrights
• E-mail address:
  ada.assistance@fta.dot.gov

Federal Communications Commission offers technical assistance on the ADA's telephone relay service (TRS) requirements.

• TRS Publications and questions:
  888-225-5322 (voice); 888-835-5322 (TTY)
• Internet address:
  www.fcc.gov/cgb/dro

Office of Compliance offers technical assistance on accessibility laws applying to Congressional offices and services.

• Congressional accessibility:
  202-724-9292 (voice); 202-426-1665 (TTY)
• Internet address:
  www.compliance.gov

Access Board (or Architectural and Transportation Barriers Compliance Board) offers technical assistance on the ADA Accessibility Guidelines.

• Publications and questions:
  800-872-2253 (voice); 800-993-2822 (TTY)
• Internet address:
  www.access-board.gov

Internal Revenue Service provides information about tax code provisions including tax credits (section 44) and deductions (section 190) that can assist businesses in complying with the ADA.

• Tax code -- information about ADA tax incentives
  800-829-1040 (voice); 800-829-4059 (TTY)
• Tax code -- legal questions about ADA tax incentives
  202-622-3120 (voice); TTY: use relay service
• Internet address:
  www.irs.gov

Department of Education funds ten regional centers to provide technical assistance on the ADA.

• Disability & Business Technical Assistance Centers:
  800-949-4232 (voice/TTY)
• Internet address:
  www.adata.org

Job Accommodation Network (JAN), is funded by the Department of Labor to provide advice on accommodating employees with disabilities.

• Job Accommodation Network:
  800-526-7234 (voice/TTY)
• Internet address:
  www.jan.wvu.edu

Project ACTION is funded by the Department of Transportation to provide information about making transportation accessible.

• Transportation information and publications:
  800-659-6428 (voice); TTY: use relay service
  or
  202-347-3066 (voice); 202-347-7385 (TTY)
• Internet address:
  www.projectaction.org

Other Laws of Interest

Other federal laws prohibit discrimination and provide equal opportunity for people with disabilities in housing, air transportation, and access to Federal facilities, post offices and electronic information. The telephone numbers and Internet addresses for obtaining assistance in understanding these laws are listed here.

Fair Housing Act, for questions or publications, call Department of Housing and Urban Development:

• Fair Housing accessibility questions:
  202-708-2333 (voice); 202-401-1247 (TTY)
• Fair Housing publications:
  800-767-7468 (voice); TTY: use relay service
• Internet address:
  www.hud.gov/offices/fheo

Air Carrier Access Act, for questions pertaining to air transportation, call Department of Transportation:

• Aviation Consumer Protection Division:
  800-778-4838 (voice); 800-455-9880 (TTY)
• Internet address:
  http://airconsumer.ost.dot.gov

Section 508 of the Rehabilitation Act, for questions pertaining to the accessibility of Federal electronic information and technology, call the Access Board listed above.

Architectural Barriers Act, for questions pertaining to access to Federal facilities and post offices, call the Access Board listed above.

Reproduction of this document is encouraged.