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What's New in Outreach?
Excerpts from Hotline Memos of April 2002
from the Information Department of Project Inform

May 2002

California Statewide Treatment Education Program (CSTEP) Pilots Training for HIV Educators

CSTEP is a collaborative training effort between Project Inform and the Asian and Pacific Islander Wellness Center (APIWC) funded through a grant from the California Department of Health Services Office of AIDS. The goal of CSTEP is to enhance the health of HIV- positive people from communities disproportionately affected by AIDS epidemic by increasing the ability of the HIV service providers working within these communities to support client access and utilization of HIV prevention, testing, care and support services. CSTEP trainers utilizes an active training approach centered in the practical application of HIV-related information and skills. Currently there are three levels of training for different types of providers ranging from outreach workers to HIV health educators working in community and clinical settings.

In March and April, the program piloted a five-day training specifically geared towards HIV educators in San Francisco and Los Angeles. As one trainee reflected, "After having a few days to digest the training... I have to honestly say that I thought that it was simply amazing! I feel like I have learned so much valuable information …You have provided me with sound tools to use in my daily applications and interactions with clients." If you are a health or service provider working in the state of California and are interested in learning about CSTEP, please contact Claire Wingfield at 415-292-3400 or All of the CSTEP trainings are FREE.

Welcome New Hotline Operators -- April Hotline Training

Dedicated and caring volunteer operators who have successfully completed a specialized training program staff the Project Inform National HIV/AIDS Treatment Information Hotline. In April, Project Inform held a Hotline training and welcomed six new operators to our volunteer team. Hotline hours are Monday-Friday 9am-5pm and Saturday 10am-4pm Pacific Time. Hotline operators are trained to answer questions about HIV-related care and treatment options as well as refer callers to local services available in their areas. If an operator cannot answer a caller's question, he or she works with Project Inform staff to research and get back to the caller more in-depth information.

The Project Inform Hotline program is an integral part of Project Inform's mission to provide information on the care and treatment of HIV disease and to inspire people to make informed choices and to choose hope over despair. If you live in the San Francisco Bay Area and would like to volunteer with Project Inform's Hotline program, contact Mark Owens 415-558-8669 x218.

Back to the What's New? May 2002 Table of Contents.

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