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What Services Can an HIV/AIDS Hotline Provide?

Rick Sowadsky

January 2009

Want to talk to someone about HIV/AIDS prevention or treatment? A hotline is a great way to go. Some hotlines provide information about HIV transmission, symptoms, testing, etc. Others provide treatment information or list the latest clinical trials.

Many hotlines are toll-free nationwide or regionally (for example 800 or 888 numbers in the United States and Canada). Beware, however, of phone numbers beginning with a 900 (in the United States or Canada) which are toll calls that you will have to pay for. A few hotlines also provide services directly on the Internet, both through websites and through e-mail. The people answering hotline phones are paid staff or, in many cases, trained volunteers.

Things an HIV/AIDS hotline can do:


Things an HIV/AIDS hotline cannot do:


HIV/AIDS hotlines have helped millions of people get their questions answered and get linked up with local services. To find a local hotline, check out the following resources:




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