If you receive Social Security or Supplemental Security Income (SSI) disability benefits, we will review your medical condition from time to time to make sure you continue to be disabled.
Generally, if your health has not improved, or if your disability still keeps you from working, you will continue to receive your benefits.
The review process is designed to give you every opportunity to show that you are still disabled and to assure that your benefits are not stopped incorrectly. All evidence about your condition will be completely evaluated. If you have more than one disabling condition, we will consider the combined effect of all your impairments on your ability to work.
Following are some of the most frequently asked questions about Social Security disability reviews. If you have others, contact your Social Security office.
The frequency of reviews depends on the nature and severity of your medical condition and whether it is expected to improve.
When we decide a full medical review is needed, we will send you a letter asking you to come to the Social Security office.
At the review, we will ask how your medical condition affects you and whether it has improved. We will ask you to bring your doctors' names, addresses and phone numbers and to bring patient record numbers for any hospitals and other medical sources that have treated you since we last contacted you. If you have worked since you applied for disability benefits or since your last review, we also need information about the dates you worked, the pay you received and the kind of work you did.
We will send your case to the Disability Determination Services in your state. That agency makes disability decisions for Social Security. An experienced disability examiner will request medical reports from your doctors and from other places you go for treatment. The examiner and a medical consultant, who work together as a team, will carefully review all the information received for your case and then make a decision.
In most cases, the decision will be based on the information from your doctors, hospitals or other medical sources. But, if the medical evidence is not complete or current, you may be asked to have a special examination at no cost to you. You will be notified in writing of the date, time and place.
You can appeal the decision if you disagree with it. This means you can ask us to look at your case again to see if our decision was correct. There are four levels of appeal and, generally, you have 60 days to appeal from one level to the next. The four levels are:
Generally, cash benefits would be stopped only if the evidence shows that your medical condition has improved and that you can work on a regular basis. As long as your condition has not improved and you are not able to work, your cash benefits will continue.
Social Security has several special rules that can help if you want to work.
If you are receiving Social Security disability benefits and you have reported your work activity, you may have unlimited earnings during a trial work period of up to nine months (not necessarily in a row) and still receive full benefits. Other rules allow cash benefits and Medicare to continue while you attempt to work on a regular basis.
If you are receiving SSI disability payments, you may continue to receive monthly payments while you work as long as your income and resources continue to be under certain limits. If your cash payments stop because your total income exceeds the SSI limits, you may still be eligible for Medicaid.
We have other programs that can help you with work expenses, training and rehabilitation. Ask your Social Security office for more information about special rules for people with disabilities who want to work.
Our website is a valuable resource for information about all of Social Security's programs. There are a number of things you can do online.
In addition to using our website, you can call us toll-free at 1-800-772-1213. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. We can provide information by automated phone service 24 hours a day. (You can use our automated response system to tell us a new address or request a replacement Medicare card.) If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.
We treat all calls confidentially. We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.