Lifelong AIDS Alliance is a non-profit agency that is committed to preventing the spread of HIV, and to providing practical support services and advocating for those whose lives are affected by HIV and AIDS.
The Housing Program Specialist is responsible for administering the following programs and functions: hotel/motel emergency housing program, emergency grant program, processing new housing applications, scheduling housing intakes and maintaining the housing intake calendar, and maintaining and updating the Housing Department's website. This is a full-time position and reports directly to the Client Services Manager.
- Accept, screen and process case manager referrals for emergency housing (hotel/motel voucher program), to include arranging for client placement into hotels.
- Track and process hotel/motel invoices for payment.
- Visit participating hotels/motels semi-annually to inspect facilities and verify Health Department inspection.
- Identify new motels/hotels as needed that will adequately meet the needs of our clientele. This would include travel to hotels to meet with hotel managers, inspect facilities, and create business partnerships.
- Accept, screen and process case manager requests for emergency utility and rental assistance grants (e-grant program).
- Ensure that proper documentation accompanies emergency grant requests; prepare requests for payment by LLAA Accounts Payable.
- Accept, screen and process new applications for housing assistance from case managers. Includes obtaining and reviewing criminal history records, scheduling housing intakes, and maintaining the housing intake calendar.
- Maintain and update housing website on a weekly, biweekly, monthly and semi-annual basis with regard to new/changing housing inventory, eligibility, current vacancies, etc.
- Stay abreast of new housing projects in King County that can be added to the website and establish effective lines of communication with housing providers.
- Create systems for effective data gathering to maintain accurate and up-to-date information on the website.
- Respond to requests for assistance with website.
- Monitor feedback on effectiveness of website and implement changes as needed.
- Establish effective working relationship with volunteer software support organization.
- Monitor and create systems changes when needed to ensure client access to LLAA computer.
- Maintain Excel and Access spreadsheets to monitor program expenditures and track client utilization of programs.
- Prepare monthly, quarterly and annual reports to funders.
- Work closely with HIV/AIDS case managers to ensure that they are aware of program policies and procedures.
- Troubleshoot problems that arise when clients transgress rules and regulations of housing programs.
- Create system for archiving housing files.
- Assist with program evaluation duties as assigned.
- Remain active in the recruitment, retention and appreciation of volunteers.
- Perform other duties as assigned.
- Bachelor's degree or equivalent experience.
- Minimum of 2 years of paid professional experience in advocacy services, private or public sector housing or homelessness services, or similar work in a client services setting.
- Minimum of 3 years of paid professional experience in administrative tasks.
- Ability to work with people in crisis and conflict, including those with mental illness, criminal history and chemical dependency.
- Strong listening, speaking, and writing skills.
- Demonstrated ability to work independently as well as part of a team.
- Possess an understanding of professional boundaries.
- Access to regular, dependable and timely transportation.
- Comfortable working with people of varying socioeconomic backgrounds and sexual orientations.
- Experience using Microsoft Windows, Word, Excel and the Internet.
- AIDS knowledgeable and sensitive, with familiarity about continuum of service needs applicable to AIDS health care and support services.
Candidates for employment at Lifelong should be aware that this is a unique work environment in which topics of sexuality and sexual orientation are an integral part of our everyday prevention and care work and are often discussed openly. Individuals who are uncomfortable with such topics, discussions and the occasional related graphic representations may choose not to work at Lifelong.
Women and people of color are encouraged to apply. If you are interested or would like more information, please contact Katherine Kizer at firstname.lastname@example.org.