Anthem Blue Cross Settles Mandatory Mail Order Lawsuit on HIV Medications
By Michelle J. Sherman, R.Ph., A.A.H.I.V.P.
June 6, 2013
On May 23, a settlement was reached in San Diego Superior Court in the lawsuit brought against Anthem Blue Cross when Anthem instituted mandatory mail order on HIV specialty drugs.
The mandatory mail order would have serious risks to HIV patient health and safety, as well as threats to their privacy. Community HIV Pharmacies that have HIV-credentialed pharmacists and sensitive, caring staff can continue to provide exceptional care to their HIV patients, with whom they have built strong relationships, built on care and trust for many years.
As the result of a settlement in a recent lawsuit, Anthem Blue Cross has agreed to provide a simple "opt-out" option for patients who wish to remain with their local community pharmacy. That policy permits patients to opt out for any reason by calling a dedicated phone number. This provision went into effect June 1. Patients will have until August 1, 2013, to make their request to opt out of the mail order program.
The HIV pharmacist is a key member of the patient's health care team and will now work with their Anthem Blue Cross patients to educate them on the importance of face-to-face health care counseling from pharmacists specializing in HIV/AIDS, and help their patients understand the opt-out process.
Legislative action has also been initiated in California and the California Pharmacists Association (CPhA) has introduced a bill to the California Legislature known as AB 299 (Holden) to put an end to mandatory mail programs and give patients a choice with mail order. John Roth, CEO of CPhA, said:
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Michelle J. Sherman is a nationally recognized HIV specialist pharmacist practicing in Orange County, Calif., for over 20 years. Originally from South Africa, Michelle moved to California in 1987 and has been extensively involved in the HIV/AIDS community as a professional, volunteer, educator and speaker for over 20 years.
With the vision to create a holistic global community for people impacted by HIV/AIDS, Michelle founded MichRx Pharmacist Consulting Services, Inc., in 2005. The mission of MichRx is to promote wellbeing through comprehensive pharmaceutical care, diet, exercise and emotional wellbeing for people living with HIV/AIDS. The company is committed to providing cutting edge, quality educational programs and consultation services to for people living with HIV/AIDS, HIV/AIDS caregivers and service providers.
Michelle has also participated in four California AIDS Rides, two as a rider and two as a member of the medical crew, and has been a roadie on the AIDS Life/Cycle.
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June 6, 2013 - Anthem Blue Cross Settles Mandatory Mail Order Lawsuit on HIV Medications: A Blog Entry by Michelle J. Sherman, R.Ph., A.A.H.I.V.P.
April 26, 2013 - Don't Take NO for an Answer: How to Overcome Your Insurance Company Choosing Your Pharmacy for You -- A Blog Entry by Michelle J. Sherman, R.Ph., A.A.H.I.V.P.
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