The Body: The Complete HIV/AIDS Resource
Follow Us Follow Us on Facebook Follow Us on Twitter Download Our App 
Professionals >> Visit The Body PROThe Body en Espanol

HIV Health and Treatment Issues >> Treatment & Side Effects

Pages: 1
New User

Reged: 07/06/12
Posts: 1
Aetna & Ziagen aka Abacavir
      #264386 - 07/06/12 02:39 PM

So now Aetna has switched over to a generic form of Abacavir from the brand name Ziagen and while I've been getting the Rx for over 6 years from Aetna RX Home Delivery, this months refill was cancelled with the note that Abacavir is now a "Precertification" formulary drug! WTF??? After making 3 phone calls to cust svc & the precert no reasonable explanation could be had from any of the dolts at Aetna RX. I asked how was it that a brand name drug, Ziagen all this time is a 3 tier copay drug with no pr restrictions & now that the generic is available at less cost to them & to me, there has to be more paperwork & phone calls & prob a dr's ofc visit ugh?? Epivir went to generic Lamivudine last month with no issues whatsoever, but Aetna reps are clueless when asked about that drug & now Abacavir. Shame on you Aetna for your stupid computer policies that have nothing to do with those of us trying to live in the real world. Aetna says they will contact my dr for precert but every time I call my dr's ofc, they say they have never been contacted by Aetna. What a crock of BS!!!

Post Extras: Remind Me!   Notify Moderator  

Reged: 02/02/11
Posts: 464
Loc: Thailand
Re: Aetna & Ziagen aka Abacavir new
      #264488 - 07/10/12 01:32 PM

I'm really sorry to hear you are going through this - I can imagine your anxiety right now. The only thing I can say is to take a deep breath and jump through their hoops as quickly as you can. It's the only way to get it resolved and have a hope of keeping your sanity.

I hope this gets resolved soon!

Post Extras: Remind Me!   Notify Moderator  
Pages: 1

What's New at

Additional Information
0 registered and 1 anonymous users are browsing this forum.

Moderator:  bogart, TheBody, gigi, riverprincess 

      You cannot start new topics
      You cannot reply to topics
      HTML is enabled
      UBBCode is enabled

Thread views: 1547

Jump to

Contact Us | Privacy Statement The Body

UBB.threads™ 6.2.3